Our Contacts

E-mail : seres-france@seres-france.com

Commercial Dept.: info@seres-france.com

After Sales Dept.: technical-support@seres-france.com

Spare Parts Dept. : psav@seres-france.com

Tel.: 33 (0) 4 42 97 37 37

Fax: 33 (0) 4 42 97 30 30

SERES environnement

360 rue Louis de Broglie - La Duranne BP 20087

13793 AIX-EN-PROVENCE CEDEX 3 - FRANCE

Our subsidiary in China :

News

February 2, 2010

Industrial Analysis Exhibition – Paris / France

A major venue in the field industrial security equipment

January 2010

Best wishes for 2010...

from the SERES environnement team !

November 30, 2009

SERES environnement – ACS / ALCOLOCK

Transfer of the « Breath Alcohol Analysis » activity

November 2009

MILIPOL 2009 - Paris, France

Worldwide exhibition of internal State Security

All News...

After-Sales policy

Today customer satisfaction is SERES environnement’s leitmotiv. To ensure that we are efficient in this field, we offer a multi-service After-Sales Department.

 

An After-Sales Service based in Aix-en-Provence

  • Repair Service : repairs and/or standard exchanges depending on our customers’ needs,
  • Customer training to optimize the use of our analysers,
  • Spare parts : consumable parts on stock,

  • Technical support: our service engineers undertake to reply to your questions by phone or by e-mail within 24 hours.

A team of service engineers covering France (and throughout the world if necessary) to ensure 

  • Commissioning of our analysers and staff training on-site,
  • Servicing on demand for emergency repairs,
  • Regular visits for maintenance contracts, different types of contracts on offer.

Our foreign agents undergo regular training on our full range of products.

Contacts

After-Sales Services– Aix en Provence

Head of After Sales Dept.: Frédéric VAU

33 (0) 4 42 97 37 32 - f.vau@seres-france.com

After Sales Dept. Assistant: Carole HAZAN

33 (0) 4 42 97 37 36 - c.hazan@seres-france.com

Head of Spare Parts Dept.: Patrick PAQUIER

33 (0) 4 42 97 37 35 - psav@seres-france.com

Technical-support@seres-france.com

 

Service Engineers by Zone (France)

Zone 1 - North and Paris Region - Michel SONNIER : m.sonnier@seres-france.com

Zone 2 - North-East Region - Joël DUCHEMIN : j.duchemin@seres-france.com

Zone 3 - North-West Region - Eric EVAIN : e.evain@seres-france.com

Zone 4 - South-East Region - Krim BELABBES : k.belabbes@seres-france.com

Zone 5 - South-West Region - Jean-Pierre HENIN : j.henin@seres-france.com

© 2010 - SERES environnement - 360, rue Louis de Broglie - La Duranne - BP 20087 - 13793 Aix-en-Provence Cedex 3 FRANCE

Tel.: 33 (0) 4 42 97 37 37 - Fax: 33 (0) 4 42 97 30 30 - seres-france@seres-france.com