Today customer satisfaction is SERES environnement’s leitmotiv. To ensure that we are efficient in this field, we offer a multi-service After-Sales Department.

An After-Sales Service based in Aix-en-Provence

  • Repair Service : repairs and/or standard exchanges depending on our customers’ needs
  • Customer training to optimize the use of our analysers
  • Spare parts : consumable parts on stock
  • Technical support: our service engineers undertake to reply to your questions by phone or by e-mail within 24 hours

A team of service engineers covering France (and throughout the world if necessary) to ensure

  • Commissioning of our analysers and staff training on-site
  • Servicing on demand for emergency repairs
  • Regular visits for maintenance contracts, different types of contracts on offer

Our foreign agents undergo regular training on our full range of products.

CONTACT

After-sales services – Aix-en-Provence
technical-support@seres-france.com

Head of After Sales Dept.: Maxime RABIER
33 (0) 4 42 97 37 32 – m.rabier@seres-france.com

After Sales Dept. Assistant: Carole GIRAUD
33 (0) 4 42 97 37 36 – c.giraud@seres-france.com

Head of Spare Parts Dept.: Maxime RABIER
33 (0) 4 42 97 37 35 – psav@seres-france.com